ToP Facilitation Competencies
Use this ToP Facilitation Comptency chart to help you to identify your strengths and the areas where you need to expand and extend your capacities as a facilitator. The chart is available to download in pdf, in English and in Chinese.
1. Manage Positive Client Relationships |
Strengths | Learning Needs |
Understand Client Needs Assess client needs and clarify mutual understanding |
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Create Appropriate Designs Design customized facilitation plans toward quality results |
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Communicate Client Needs Articulate client needs and plans in writing |
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Effective Project Management Appropriate marketing, management and financial systems |
2. Create a Participatory Environment |
Strengths | Learning Needs |
Communicate Effectively Effective communication skills, rapport, active listening and feedback |
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Create Positive Atmosphere Encourage respect for experience and perception of diverse participants |
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Resolve Group Conflicts Mediate conflict and manage disruptive individual and group behaviour |
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Implement Plans Effectively Create and use facilitation procedures to engage the group in their task |
3. Evoke the Creativity of the Group |
Strengths | Learning Needs |
Understand Learning Needs Assess learning styles and needs. |
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Apply Appropriate Approaches Use learning approaches that best fit the group. |
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Elicit Group Creativity Engage all participants, awaken group energy and encourage creative thinking. |
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Utilize Space and Time Effectively Plan effective use of time, space, visuals and equipment. |
4. Use ToP Methods Effectively |
Strengths | Learning Needs |
Conduct Great Conversations Create 4 levels of questions and orchestrate focused conversations. |
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Do Productive Workshops Use the ToP workshop method appropriately and effectively. |
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Facilitate ToP Strategic Planning Design and Use strategic planning methods appropriately | ||
Guide Action Planning Ensure that group has a clear commitment and doable actions |
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Conduct ToP Historical Scan/ Wall of Wonder Guide a historical description of the group journey |
5. Model Positive Professional Attitude |
Strengths | Learning Needs |
Evoke Depth and Substance to Illuminate Group Potential Reveal the possibility in every situation and elicit group insight. |
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Care for Group Journey Enable group to go on journey of change, transformation and development. |
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Practice Self-Assessment and Self-Awareness Modify personal behaviour and style to reflect the needs of the group |
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Act with Integrity Make choices with authenticity and responsibility |
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Model Neutrality Maintain an objective, non-defensive, non-judgmental stance |
6. Orchestrate Quality Events |
Strengths | Learning Needs |
Manage Overall Process Set clear context, use participatory processes and bring appropriate closure. |
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Ensure Dynamic Process Keep the conversation moving, focused on the task and elicit wisdom. |
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Adapt to Group Needs Adapt processes to fit the needs of the individuals and group. |
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Work Effectively with a Team Demonstrate team values and co-facilitation. |
7. Produce Effective Results |
Strengths | Learning Needs |
Apply Appropriate Methods Apply appropriate methods to ensure task completion and results. |
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Clearly Document Results Keep ongoing records of group work and produce quality documentation |
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Develop Authentic Consensus Enable the group to develop and articulate authentic consensus. |
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Prepare for Solid Implementation Determine and enable the group to create implementation plans |
ToP Facilitator Certification is available in countries including Australia & New Zealand, Canada, Taiwan, Ukraine & USA. Other ICAs also offer public training courses, and in-house courses on request.
For ToP training near you see also ICA Worldwide or contact us.